A great relationship with customers is one of the most valuable assets a brand can have. When customers feel valued and appreciated, they’re more likely to spread the love—and a Twitter wall of love is the perfect way to showcase it.
By highlighting real customer shoutouts, brands create an authentic connection that anyone can see. It’s a simple way to celebrate loyal customers and show appreciation right on your website.
What is a Twitter wall of love?
A Twitter (or "X") wall of love is a live display of real customer tweets, all about their affection for your brand. It’s a curated feed of positive reviews, shoutouts, and testimonials, automatically pulled from social media to your site. Easy to set up and fully customizable, this wall keeps your content fresh and your fans engaged.
Think of it as instant social proof—showcasing customer praise and building trust at a glance!
What are the Use Cases for a Twitter Wall of Love?
When it comes what a X wall of love is good for, there are five common use cases. Each one adding value to different aspects of brand engagement and visibility:
- Website Testimonials Section: Embed it as a rotating testimonial wall on your homepage, letting new visitors see real-time positive feedback. It's a modern take on customer testimonials that boosts credibility instantly. And, the rotating nature is attention grabbing, which will get your visitors reading the great things people have to say about your brand.
- Event Display: At live events or conferences, a Twitter wall of love can be displayed on large screens. Engaging the audience and encouraging them to interact by sharing posts with branded hashtags or geolocation. Seeing yourself (or your tweet) posted on the big screen is always a treat.
- Product Pages: Integrate the wall on product pages to show authentic customer reviews and experiences. This presents the information that potential buyers are going to seek out to trust and connect with your brand right at the purchase point.
- Employee Recognition: For internal events, companies can showcase tweets celebrating team achievements and employee shoutouts. This is great for morale and building a positive workplace culture.
- Community Engagement on Social Media: Encourage followers to tag your brand and feature the best posts on the wall, rewarding loyal customers with visibility and increasing brand engagement on social platforms.
A Twitter wall of love adds both dynamic content and social proof, creating a visually engaging way to connect with your audience across digital and in-person experiences.
Inspirational Twitter wall of love examples
So now that we’re all on the same page—that is we all love a good testimonial wall of love—let’s look at a few examples to get the inspirational juices flowing.
1. Mixpanel’s carousel wall of love
Mixpanel’s testimonial wall showcases real customer feedback in a lively, scrolling carousel. It features a mix of tweets, quotes, and case studies that highlight user experiences. Each testimonial flows into the next, creating a seamless display of authentic customer voices. The interactive layout keeps visitors engaged and makes positive reviews easy to explore. It’s a powerful way for Mixpanel to let customer stories shine
Key features:
- 2 layer scrolling carousel that stops when hovered over.
- Effective use of both public tweets and prompted anonymous testimonials.
2. OpenVC waterfall love wall
With a clean, waterfall-style layout, the Twitter wall of love at OpenVC highlights feedback and appreciation from founders and investors. OpenVC goes a step further than only tweets and collect testimonials from LinkedIn posts and Pinterest content in addition to their Twitter content. This offers visitors a seamless way to explore real feedback from multiple channels of the startup community. Each post is easy to navigate, creating a visually appealing and trust-building experience. This well-organized display brings authentic stories to the forefront, making OpenVC’s wall an engaging and community-focused feature
Key features:
- Four column Waterfall layout in a formal style. Appropriate for a VC platform.
- CTA at the top. Encourages more customers to give their feedback.
- Aggregates customer appreciation from both LinkedIn, Twitter and Pinterest.
3. Relume’s community love wall
This testimonial wall of love website bursts with real feedback from designers and developers. Each post, pulled from X and YouTube, shares the excitement of working faster, boosting creativity, and collaborating easily with Relume. As visitors scroll through these stories, they get a clear picture of Relume’s impact—helping users streamline their projects and feel part of a supportive community. You really feel the community love here.
Key features:
- Three Column Waterfall template. More akin to a wall of sticky notes.
- Each profile picture encapsulated in a heart.
- Aggregates YouTube and X together. This gives the visitor a chance to read a testimonial or hear it right from the happy customer!
How to create your own Twitter wall of love
I am guessing that you are starting to form an idea of what your own Twitter wall of love is going to look like.
The last thing to do then is create it!
Luckily, there are free forever options out there that allow you to create your wall and get it just the way you like it. Then when you're ready to grow, it's right there ready for you with affordable expansion options.
Let’s get started!
Step 1. Select a content aggregator
First, you’ll choose the toolkit that will pull in your customer’s tweets. There are tons out there, so finding the perfect one for you may seem daunting. But below are some things any aggregator worth their weight will offer.
Here are some guidelines you can follow:
- The software should offer free or affordable plans that fit your needs
- It should work with the social media platforms you’d want to showcase
- You are able to mix and match platforms in a singular feed
- The aggregator should provide easy templates and styling options that allow your wall of love to match your branding
We’ll use Curator’s for this example. Once you’ve created a free account and signed in, move ahead to Step 2.
Step 2. Create a new feed and set moderation style
Start with creating a new feed:
- Hit "Create New Feed”. Then give your feed a name (something simple like “twitter posts”), and add new social media widget feed
During this, you’ll set default post status (AKA: Moderation style)
You have two options:
- Approved - Tweets from your selected feed destination will automatically be added to your website.
- Needs approval - Tweets will not be added to your website until you manually approve them individually.
This wouldn’t be much of a Twitter wall of love if anything and everything made it on the site.
Here, you’ll want to set it to “needs approval” to make sure the feed only has the most up-to-date and positive word-of-mouth.
Step 3. Select twitter as a source and choose what type of content to display
Select Twiller by clicking the X logo. Then you’ll get the option to choose where from twitter you’ll pull from.
For a Wall of love, the sources should be customer based. This would most likely would be from geo Location, hashtags, and user mentions. And, don’t worry if you want more than one source. With the free forever plan you can have up to three sources.
Step 4. Choose your template and customize the look of your wall of love
Here is where you make the Twitter Wall of love all your own.
Stay on brand or make something completely different by customizing:
- Borders
- Templates
- Icons
- Background colors
- Fonts
There are plenty of options available to make your Wall of Love one of a kind.
Don’t stress. Have fun with it. You can always change it later.
Step 5. Embed the X wall of love into your website
The last step in the installation process is to add it to your site.
You can do this by hitting "Publish Feed" and then copying and pasting the code where you want it to go. You can add a custom HTML widget to your homepage, footer, blog sidebar, designated web page, or anywhere else. Then just paste the code into text form to share your wall of love.
Step 6. Keep the content fresh with regular moderation
Like drinking water, you don’t want customers to think your Twitter Wall of Love as old and still. So update it regularly! Add new testimonials and curated tweets, change the layout periodically or seasonally, and if a previous customer gave a fresh review, replace their old one.
Reminder: With moderation set at “needs approval” every post must be approved. Or nothing will show up.
Try our free forever feed.